Outage in Yousign

V2+V3 - Outage

Resolved Major
July 01, 2025 - Started 2 days ago - Lasted 38 minutes
Official incident page

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Outage Details

Our V2 and V3 applications are currently enduring issue signing documents. The issue began at 22:56 CEST. This impacts the following sites: * https://api.yousign.com * https://webapp.yousign.com * https://yousign.app * https://api.yousign.app While no data is being lost, signature are not being processed on document for now. It should resume in the coming minutes. Our teams are mobilized to resolve this incident as quickly as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/01/2025 10:02PM

All services are back to normal.

MONITORING 2 days ago - at 07/01/2025 09:56PM

Delay are now resolved.

IDENTIFIED 2 days ago - at 07/01/2025 09:49PM

Issue identified.
Signatures are resuming.
A small delay in signatures can be observed during the coming minutes.

INVESTIGATING 2 days ago - at 07/01/2025 09:25PM

Our V2 and V3 applications are currently enduring issue signing documents.

The issue began at 22:56 CEST.

This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app

While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

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