Outage in Yousign
V2+V3 - Outage
Resolved Major
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Outage Details
Our V2 and V3 applications are currently enduring issue signing documents.
The issue began at 22:56 CEST.
This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app
While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign APP V2 - https://webapp.yousign.com Yousign API V2 - https://api.yousign.comLatest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 07/01/2025 10:02PM
All services are back to normal.
MONITORING
29 days ago - at 07/01/2025 09:56PM
Delay are now resolved.
IDENTIFIED
29 days ago - at 07/01/2025 09:49PM
Issue identified.
Signatures are resuming.
A small delay in signatures can be observed during the coming minutes.
INVESTIGATING
29 days ago - at 07/01/2025 09:25PM
Our V2 and V3 applications are currently enduring issue signing documents.
The issue began at 22:56 CEST.
This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app
While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Yousign outages
V3 - Delay - about 1 month ago
V3 - QES - Delay on eSignatures - about 1 month ago
[Production] - V2 - V3 - APP + API - signature processing delays - about 2 months ago
V3 - Delay on eSignatures - 2 months ago
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