Outage in Yousign
V2+V3 - Outage
Resolved MajorIncident Report
Our V2 and V3 applications are currently enduring issue signing documents.
The issue began at 22:56 CEST.
This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app
While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Components affected
Yousign APP V2 - https://webapp.yousign.com Yousign API V2 - https://api.yousign.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 10:02PM
All services are back to normal.
MONITORING
10 months ago - at 07/01/2025 09:56PM
Delay are now resolved.
IDENTIFIED
10 months ago - at 07/01/2025 09:49PM
Issue identified.
Signatures are resuming.
A small delay in signatures can be observed during the coming minutes.
INVESTIGATING
10 months ago - at 07/01/2025 09:25PM
Our V2 and V3 applications are currently enduring issue signing documents.
The issue began at 22:56 CEST.
This impacts the following sites:
* https://api.yousign.com
* https://webapp.yousign.com
* https://yousign.app
* https://api.yousign.app
While no data is being lost, signature are not being processed on document for now.
It should resume in the coming minutes.
Our teams are mobilized to resolve this incident as quickly as possible.
We will update you again shortly here.
If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Latest Yousign outages
Delay in v3 API webhook notifications - 15 days ago
Performance slowdown on v3 Application and API - 16 days ago
Degraded performance on API and App - 21 days ago
Signature processing delays - 29 days ago
V3 - Application and API degradation - 2 months ago
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