Outage in Yousign
[Production + Sandbox] - V2 & V3 - Service Disruption
Resolved MajorIncident Report
We are currently experiencing 500 errors with our V2 and V3. primarily affecting document upload and download requests.
Components affected
Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.comNeed to monitor Yousign outages?
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/31/2025 09:15AM
The issue has been fully resolved, and all services have been operating normally since 10:40. We will continue to closely monitor impacted components.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
MONITORING
8 months ago - at 03/31/2025 08:49AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 03/31/2025 08:41AM
We experienced a significant slowdown on signatures since 10:17
Our team has identified the issue and has been working on resolving it.
Thank you for your understanding.
INVESTIGATING
8 months ago - at 03/31/2025 08:31AM
We are currently experiencing 500 errors with our V2 and V3. primarily affecting document upload and download requests.
Latest Yousign outages
V2 & V3 - Access to products v2 & v3 unavailable - 4 days ago
Yousign V3 Service unavailability - 5 days ago
V2 & V3 - Access to products v2 & v3 unavailable - 6 days ago
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