Outage in Yousign

V3 - Delay on eSignatures (SES, AES)

Resolved Minor

February 12, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing delays in the processing of some eSignature requests sine 10:47 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Components affected

Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.com

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/12/2026 11:54AM

This incident has been resolved.

INVESTIGATING 5 days ago - at 02/12/2026 10:17AM

The queued messages are currently being processed, and we should return to normal within a few minutes.

INVESTIGATING 5 days ago - at 02/12/2026 09:58AM

We're currently experiencing delays in the processing of some eSignature requests sine 10:47 CET.

Signature requests are still being properly handled.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Latest Yousign outages

V3 - Application and API instabilities - 6 days ago

Delay on eSignatures (SES, AES, QES) - 8 days ago

v3 - Application and API instabilities - 2 months ago

V3 - Delay on eSignatures (SES and AES) - 2 months ago

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