Outage in Yousign
v3 API & Application instability
Resolved MinorIncident Report
Summary AI Generated
Yousign experienced instability issues starting at 17:03 CET, causing HTTP 500 errors on their Public API and intermittent problems with their main application. The incident affected customer access to both services for 48 minutes before being resolved at 17:19 CET, with normal operations restored after the engineering team identified and addressed the root cause.
Since 17:03 (CET), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/12/2026 04:04PM
This incident has been resolved.
MONITORING
1 day ago - at 05/12/2026 03:32PM
The incident has been resolved since 17:19 (CET). The root cause has been identified and the situation is now back to normal. The Public API and Yousign application are operating as expected.
INVESTIGATING
1 day ago - at 05/12/2026 03:20PM
Since 17:03 (CET), our customers may experience HTTP 500 errors on the Public API and intermittent instabilities on the Yousign application.
Our engineering teams are currently investigating the root cause. We will provide an update as soon as we have more information.
We apologize for the inconvenience.
Latest Yousign outages
Signature processing delays - 14 days ago
Delay in v3 API webhook notifications - about 1 month ago
Performance slowdown on v3 Application and API - about 1 month ago
Degraded performance on API and App - about 1 month ago
Signature processing delays - about 2 months ago
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