Outage in Yousign

Delay on eSignatures (SES, AES, QES)

Resolved Minor

February 09, 2026 - Started about 13 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET. Signature requests are still being properly handled. We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Components affected

Yousign API V2 - https://api.yousign.com Yousign APP V2 - https://webapp.yousign.com

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 02/09/2026 02:06PM

This incident has been resolved.

MONITORING about 13 hours ago - at 02/09/2026 10:45AM

Everything is now back to normal.

INVESTIGATING about 13 hours ago - at 02/09/2026 10:27AM

We're currently experiencing delays in the processing of some eSignature requests sine 10:55 CET.

Signature requests are still being properly handled.

We sincerely apologize for the inconvenience. Our teams are fully mobilized to identify the root cause and implement a solution as quickly as possible.

Latest Yousign outages

v3 - Application and API instabilities - about 2 months ago

V3 - Delay on eSignatures (SES and AES) - about 2 months ago

Incident - Delay in document archiving and audit trails - about 2 months ago

V2 & V3 - Access to products v2 & v3 unavailable - 2 months ago

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