Outage in Zaptec

Drop in LTE-M connections Denmark

Resolved Minor
October 09, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Charging stations appears to have gone offline in Denmark due to an outage at a cellular provider. This has also caused the OCPP connections to drop on some charging stations. This is currently out of our control, but we are actively monitoring the situation.
Components affected
Zaptec Cellular connection
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/09/2024 08:08AM

LTE-M connections have been re-established.

INVESTIGATING 2 months ago - at 10/09/2024 07:23AM

Charging stations appears to have gone offline in Denmark due to an outage at a cellular provider. This has also caused the OCPP connections to drop on some charging stations. This is currently out of our control, but we are actively monitoring the situation.

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