Outage in Zaptec

Delays in processing charging events and disconnections

Resolved Minor
October 10, 2024 - Started 5 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We're seeing limited problems regarding network connectivity, and some delays in processing charging events. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/11/2024 08:35PM

This incident has been resolved.

MONITORING 5 months ago - at 10/11/2024 06:34PM

All systems are operational and back to normal service. We will continue monitoring.

INVESTIGATING 5 months ago - at 10/11/2024 05:06PM

We are continuing to investigate the issue. We have not ETA as of now.

INVESTIGATING 5 months ago - at 10/11/2024 03:42PM

We're again seeing limited problems regarding network connectivity, and some delays in processing charging events. We are investigating the issue.

MONITORING 5 months ago - at 10/11/2024 05:21AM

All systems have been back to normal since ~1AM. We will keep monitoring, and spend the day figuring out what caused it from happening.

INVESTIGATING 5 months ago - at 10/10/2024 09:12PM

We're seeing limited problems regarding network connectivity, and some delays in processing charging events. We are investigating the issue.

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