Outage in Zaptec
Delays in processing charging events
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
The incident has been resolved. We will continue to monitor this internally.
Post mortem further detailing the incident will be published.
We are continuing to investigate this issue.
We are still seeing delays in processing charging events, and a incident response team will keep investigating the issue during the night.
You might see that the Zaptec App/Portal takes longer time than expected to update. There might also be delays when authorizing a charging session with app or RFID tag.
If you experience this, you can activate Stand Alone mode on your charging session through Zaptec App or Portal.
Next update is expected tomorrow morning (16.10.2024) at 08.00.
we apologize for the inconvenience.
We are continuing to investigate this issue.
We're seeing delays in processing charging events. We are investigating the issue.
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