Check if Zaptec is down, recent outages, user-reported issues, and outages map.
Zaptec is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Zaptec status data.
IsDown has tracked 98 incidents since started monitoring Zaptec status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Oct 08, 2025
08:18 AM EDT
|
Major | Zaptec Portal delay | about 18 hours |
|
Sep 24, 2025
05:32 AM EDT
|
Minor | Power management Zaptec Portal unresponsive | 39 minutes |
|
Sep 18, 2025
03:23 AM EDT
|
Minor | Zaptec Portal Charge Mode changes | about 4 hours |
|
Sep 07, 2025
05:12 AM EDT
|
Minor | Delays in processing charging events | about 2 hours |
|
Sep 04, 2025
10:33 AM EDT
|
Major | Underlying connectivity problems | about 6 hours |
|
Aug 27, 2025
04:46 AM EDT
|
Major | Zaptec Portal unresponsive | about 1 hour |
|
Aug 19, 2025
06:52 AM EDT
|
Minor | Stations Show Offline Incorrectly | about 1 hour |
|
Aug 11, 2025
04:16 AM EDT
|
Minor | Zaptec WebApi | about 3 hours |
|
Aug 07, 2025
05:47 AM EDT
|
Minor | WebAPI / Zaptec Portal | about 2 hours |
|
Aug 05, 2025
03:36 AM EDT
|
Minor | Zaptec Portal Product Pin and unresponsive | about 3 hours |
Response issue still a problem? I have problems chargeing, Same as 09.10.2025
Zaptec loading does not start.
Zaptec just doesn`t work and theres i sno error message. My experience after using Zaptec for 16 months: The Zaptec-app is apparently made by people who are not very good at quality control. Zaptec is by far the worst charging app/service of the 12 different providers I've tried.
Zaptec go does not respond
| Component | Status |
|---|---|
| Zaptec Cloud Services | OK |
| Charge365 | OK |
| Websites | OK |
| Cellular connection | OK |
Electric vehicle charging management platform that offers a backend system, API integration, and cloud services for efficient charge authorization and monitoring.
Monitoring Zaptec since January 2023
Tracking 11 Zaptec services and regions
25 incidents in 2025
Number of Incidents
3 issues
Last incident
5 days ago
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Zaptec isn't down. You can check Zaptec status and incident details on the top of the page. IsDown continuously monitors Zaptec official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zaptec is currently operational. You can check Zaptec status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zaptec being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zaptec official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zaptec last outage was on October 08, 2025 with the title "Zaptec Portal delay"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zaptec and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zaptec is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zaptec's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Zaptec with maximum flexibility
IsDown monitors Zaptec for major outages. A major outage is when Zaptec experiences a critical issue that severely affects one or more services/regions. When Zaptec marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Zaptec status page for minor outages. A minor outage is when Zaptec experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Zaptec status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zaptec publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zaptec and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Zaptec and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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