Outage in Zendesk
Issue with Social Messaging Channels
Resolved Major
June 12, 2026 - Started about 11 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Zendesk experienced a major incident affecting Social Messaging Channels, impacting Support, Chat, and Sunshine Conversations components. The service disruption lasted approximately 3.5 hours before being resolved. Users were unable to access or use social messaging functionality during this period.
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