Outage in Zoom

A subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion.

Resolved Minor
April 19, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring system detected an issue where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/19/2025 05:51AM

This incident has been resolved.

MONITORING 12 days ago - at 04/19/2025 05:41AM

We have resolved the concern causing a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We will continue to monitor and provide updates as we have them.

IDENTIFIED 12 days ago - at 04/19/2025 04:06AM

We've identified the cause where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.

INVESTIGATING 12 days ago - at 04/19/2025 03:59AM

Our monitoring system detected an issue where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.

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