Outage in Zoom

Service Degradation Affecting MeetingAIC and Transcript failures in the UK Region

Resolved Minor

January 23, 2026 - Started about 6 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service degradation with MeetingAIC and Transcript failures in the UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 4 hours ago - at 01/24/2026 01:22AM

This incident has been resolved.

MONITORING about 4 hours ago - at 01/24/2026 12:59AM

The service degradation with MeetingAIC and Transcript failures in the UK Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 5 hours ago - at 01/24/2026 12:55AM

We have successfully identified the root cause affecting MeetingAIC and Transcript failures in the UK Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 6 hours ago - at 01/23/2026 11:39PM

We are currently investigating a service degradation with MeetingAIC and Transcript failures in the UK region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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