Outage in Zoom
Service degradation affecting Conference Room Connector SIP calls in Tian Jin Data Center.
Resolved MinorIncident Report
Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have experienced SIP call errors.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 01/27/2026 06:25PM
This incident has been resolved.
MONITORING
about 3 hours ago - at 01/27/2026 06:20PM
Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have experienced SIP call errors.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
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