Outage in Zoom
Issue affecting a subset of Zoom Phone outbound calls in United Kingdom.
Resolved MinorIncident Report
We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 01/31/2026 06:29AM
This issue is on the far-end termination carrier and is outside of Zoom's control. As a result, we will be closing this incident.
Thank you for your patience.
IDENTIFIED
about 9 hours ago - at 01/31/2026 03:01AM
We continue to identify the root cause with our underlying carrier affecting Zoom Phone outbound for a subset of user calls in United Kingdom.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
IDENTIFIED
about 20 hours ago - at 01/30/2026 04:12PM
We continue to identify the root cause with our underlying carrier affecting Zoom Phone outbound for a subset of user calls in United Kingdom.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
IDENTIFIED
about 22 hours ago - at 01/30/2026 02:12PM
We have successfully identified the root cause with our underlying carrier affecting Zoom Phone outbound for a subset of user calls in United Kingdom.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 22 hours ago - at 01/30/2026 01:37PM
We continue to investigate a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
INVESTIGATING
about 23 hours ago - at 01/30/2026 12:39PM
We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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