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Outage in Zoom

Service Degradation Affecting Zoom Virtual Agent for a Subset of users in North America

Resolved Minor
February 13, 2026 - Started about 23 hours ago - Lasted 5 minutes
Official incident page

Incident Report

On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 02/13/2026 09:51PM

This incident has been resolved.

MONITORING about 23 hours ago - at 02/13/2026 09:46PM

On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

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