Outage in Zoom
Service Degradation Affecting Zoom AI Companion in US Region
Resolved MinorIncident Report
Summary AI Generated
Zoom AI Companion experienced a service degradation in the US region lasting approximately 1.4 hours on September 5, 2026. The root cause was identified during the incident, and the team worked to restore the affected service. The incident was fully resolved within the same evening, with monitoring confirmed shortly after.
We are currently investigating a service degradation affecting Zoom AI Companion in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 09/06/2026 05:20AM
This incident has been resolved and the affected services have been restored.
MONITORING
about 14 hours ago - at 09/06/2026 05:06AM
The service degradation affecting Zoom AI Companion in US Region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
IDENTIFIED
about 14 hours ago - at 09/06/2026 04:47AM
We have successfully identified the root cause affecting Zoom AI Companion in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
INVESTIGATING
about 14 hours ago - at 09/06/2026 04:32AM
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
INVESTIGATING
about 15 hours ago - at 09/06/2026 03:57AM
We are currently investigating a service degradation affecting Zoom AI Companion in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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