Outage in ZoomInfo
ZoomInfo - Chrome Extension
Resolved MinorIncident Report
Summary AI Generated
The ZoomInfo Chrome Extension appeared blank for some users due to a recent Chrome browser update. The issue affected the ZoomInfo Powered by DiscoverOrg component for 67.9 hours. The problem was resolved when Chrome released version 147.0.7727.101, requiring users to update their browser to this version or later to restore full extension functionality.
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to appear blank for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Components affected
ZoomInfo Powered by DiscoverOrgTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/16/2026 03:02PM
Chrome has released a fix in their latest available version of 147.0.7727.101, which resolves the ZoomInfo Chrome extension appearing blank for users. All users will need to update their Chrome to version 147.0.7727.101 or later in order for the ZoomInfo Chrome extension issue to be fully resolved.
Instructions for updating your Chrome:
1. In Google Chrome, click the three-dot menu (⋮) in the top-right corner
2. Hover over Help and select About Google Chrome
3. Chrome will display your current version and automatically download any available updates
4. Once the download is complete, click Relaunch to apply the update
If you do not see an update available or are still on a lower version than the fixed version, you may need to work with your internal IT/help desk team to request the update.
IDENTIFIED
6 days ago - at 04/14/2026 08:25PM
We have identified that a recent Chrome update is causing the ZoomInfo extension to appear blank for some users.
We are actively monitoring the status of a fix with Chromium and will provide updates as we receive them.
INVESTIGATING
7 days ago - at 04/13/2026 07:14PM
We are aware of and investigating an issue causing the ZoomInfo Chrome Extension to appear blank for some users.
Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
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