Intermittent Access Issues to Microsoft Services

Zscaler has identified a transit issue causing intermittent access problems to Microsoft services at our Zurich datacenter. Zscaler is actively working to resolve the issue and restore full accessibility. For more information, please check our FAQ.. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.Update - Thu, 26 Jun 2025 10:07:55 UTCZscaler is actively investigating the connectivity issue, with teams focused on identifying the root cause.Update - Thu, 26 Jun 2025 11:07:19 UTCWe have confirmed that this is not a network-related issue and are actively working with Microsoft support teams to investigate and resolve the problem. In the meantime, if you are experiencing any traffic disruptions, we recommend switching to your secondary data center until the investigation is complete.Update - Thu, 26 Jun 2025 11:25:19 UTCWhile we are actively collaborating with Microsoft across multiple channels to expedite resolution, we want to emphasize that all other destinations and services are functioning as expected. For customers experiencing issues with Microsoft-related traffic, we recommend opening a support case directly with Microsoft to ensure they have full visibility into the scope of customer impact.Update - Thu, 26 Jun 2025 12:11:18 UTCZscaler is collaborating with Microsoft to investigate and identify the root cause and mitigation options.Update - Thu, 26 Jun 2025 13:39:49 UTCMicrosoft has identified the issue within their managed domain and is actively working to restore the services. No ETA at the moment.Update - Thu, 26 Jun 2025 15:18:00 UTCWe are actively collaborating with Microsoft and are awaiting further details regarding the resolution and the issue.Update - Thu, 26 Jun 2025 16:09:17 UTCWe are actively collaborating with Microsoft and are awaiting further details regarding the resolution and the issue.