Outage in Zscaler
ZDP Endpoint – BSOD Issue
Resolved Minor
November 06, 2025 - Started 4 months ago
- Lasted about 2 hours
Incident Report
Zscaler is aware of an issue impacting Zscaler Data Protection (Endpoint). Devices running ZDP Endpoint version 25.10.0.16 may experience unexpected system crashes (Blue Screen / BSOD). We are continuing further analysis to refine the specific behavior characteristics and triggering conditions. Further rollout of this build has been halted pending root cause confirmation. Customers who are not on this specific endpoint version are not impacted.For additional detail, customers may refer to updates in the Zscaler Customer Support Portal (CSP) under Service Status. Status changes and updates will be posted there as they become available.Incident Status: In ProgressNext Update: 240 Minutes
Components affected
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