Outage in Zscaler
Capetown IV, Johannesburg III, Madrid III and Madrid IV Datacenter issue
Resolved Minor
November 13, 2025 - Started 3 months ago
- Lasted 29 minutes
Incident Report
Zscaler is currently investigating reports of an issue with its Capetown IV, Johannesburg III, Madrid III and Madrid IV datacenters. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
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