Outage in Zscaler

Tokyo IV Datacenter Issue

Resolved Minor
November 28, 2025 - Started about 2 months ago - Lasted about 1 hour

Incident Report

Zscaler has detected an issue with its Tokyo IV datacenter and is currently investigating the matter. Customers may encounter connection related issues. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
Components affected
Zscaler APAC Zscaler Tokyo IV

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