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Outage in Zscaler

User Authentication Issue on Mumbai VI, Chennai II, and Hyderabad I Datacenters.

Resolved Minor
February 12, 2026 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Zscaler has detected an issue with its Mumbai VI, Chennai II, and Hyderabad I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.

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