Risk360 – Data Loading issue
Minor
April 16, 2026 - Started about 17 hours ago
Incident Report
Zscaler is currently investigating an issue causing computation delays. Latest risk scores and insights may be outdated or unavailable at this time. During this time, your dashboard may reflect historical data; however, your actual security posture and traffic protection are unaffected. We are currently validating a performance optimization and will restore real-time scoring.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Latest Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.Update - Thu, 16 Apr 2026 18:31:45 UTCWe have identified the root cause of the issue and working on resolution.Update - Thu, 16 Apr 2026 22:16:02 UTCZscaler continues to work toward full resolution of the issue while actively validating mitigation measures. Further updates will be provided as progress continues.
Components affected
Zscaler Admin UI
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