Beijing IV, Beijing V, Shanghai VI Datacenter Issue

Zscaler has detected an issue with our Beijing IV, Beijing V, Shanghai VI datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Fri, 20 Feb 2026 13:55:07 UTCWe have identified the root cause for this issue and we are currently working to mitigate the issue.