Outage in Zscaler
User Authentication Issue on Kingdom of Saudi Arabia I datacenter
Resolved Minor
April 02, 2026 - Started 28 days ago
- Lasted 33 minutes
Incident Report
Summary AI Generated
Zscaler experienced an authentication issue at their Kingdom of Saudi Arabia I datacenter that affected EMEA region services for 33 minutes. Users were advised to failover to secondary or alternate datacenters to mitigate traffic impacts during the incident. The issue was resolved after investigation and monitoring.
Zscaler has detected an issue with its Kingdom of Saudi Arabia I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
Components affected
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