Cloud Provider Performance Monitoring: April 2023 Insights
Explore our insightful April 2023 report on the performance of top cloud providers. We've carefully assessed the health of these leading services by monitoring outages and issues throughout the month. Using data from their official status pages, we've normalized the information to create a clear and concise overview of their reliability. Find out how your favorite cloud provider stacks up in this essential report.
Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.
In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.
AWS
Metrics
- Total Incidents
-
6
0 MAJOR 6 MINOR - Total Outage Time
- ~12.4 hours
- Average Outage Time Per Incident
- 123 minutes
- Weekday with most problems
- Wednesday with 3 outages
List of Outages
- 01/04MINORDelays in CloudTrail Event Delivery
- 05/04MINORIncreased Query Error Rates
- 05/04MINORDuplicate Health notifications
- 06/04MINORIncreased Error Rates
- 12/04MINORElevated error rates for DMS Console
- 16/04MINORGlobal Account Signup Issue
Azure
Metrics
- Total Incidents
-
1
0 MAJOR 1 MINOR - Total Outage Time
- ~4.4 hours
- Average Outage Time Per Incident
- 265 minutes
- Weekday with most problems
- Wednesday with 1 outage
List of Outages
DigitalOcean
Metrics
- Total Incidents
-
8
1 MAJOR 7 MINOR - Total Outage Time
- ~30.3 hours
- Average Outage Time Per Incident
- 227 minutes
- Weekday with most problems
- Thursday with 5 outages
List of Outages
- 27/04MINORApp Platform and Container Registry
- 26/04MINORCloud Control Panel and API
- 26/04MAJORCloud Control Panel and API
- 06/04MINORKubernetes Clusters in NYC3
- 13/04MINORCustomer Support Help Center
- 13/04MINORManaged Databases Creation
- 14/04MINORNetwork Connectivity in SGP1
- 20/04MINORGlobal Droplet creation
Fly.io
Metrics
- Total Incidents
-
9
1 MAJOR 8 MINOR - Total Outage Time
- ~21.1 hours
- Average Outage Time Per Incident
- 140 minutes
- Weekday with most problems
- Wednesday with 3 outages
List of Outages
- 04/04MINORCapacity issues in SJC region
- 04/04MAJORSome apps unreachable in the EWR region
- 05/04MINORMetrics ingestion is down
- 09/04MINORImage pull failures in FRA/IAD/EWR
- 12/04MINORregistry.fly.io
- 14/04MINORNetwork disruption in HKG region.
- 20/04MINORDeployments degradation
- 24/04MINORwgpeercreation_failures
- 26/04MINORIncreased API and deployment errors
Heroku
Metrics
- Total Incidents
-
9
3 MAJOR 6 MINOR - Total Outage Time
- ~1239.9 hours
- Average Outage Time Per Incident
- 8266 minutes
- Weekday with most problems
- Friday with 5 outages
List of Outages
- 06/04MINORHeroku Connect add-ons in the Tokyo and Sydney regions will undergo a service update on April 18, 2023, starting at 17:00 UTC.
- 06/04MINORHeroku Connect add-ons in the Frankfurt and Dublin (EU) regions will undergo a service update on April 19, 2023, starting at 21:00 UTC.
- 06/04MINORHeroku Connect add-ons in the Oregon, Virginia-2, and Virginia-3 regions will undergo a service update on April 20, 2023, starting at 13:00 UTC.
- 06/04MAJORIssues with Dyno provisioning in Common Runtime in EU and US regions
- 14/04MAJORIssues with the app build system preventing dyno startup
- 14/04MAJORIssues with the build system preventing dyno startup
- 21/04MINORHeroku Data Dashboard will undergo service update on Thursday April 27, 2023 at 14:00 UTC (10:00 EDT)
- 21/04MINORNotification System Service update on Wednesday, April 26th at 16:00 UTC
- 21/04MINOREmergency Maintenance in Europe Common Runtime apps
Linode
Metrics
- Total Incidents
-
1
0 MAJOR 1 MINOR - Total Outage Time
- ~11.5 hours
- Average Outage Time Per Incident
- 688 minutes
- Weekday with most problems
- Thursday with 1 outage
List of Outages
- 20/04MINORService Issue - Login
Netlify
Metrics
- Total Incidents
-
1
1 MAJOR 0 MINOR - Total Outage Time
- ~0.3 hours
- Average Outage Time Per Incident
- 18 minutes
- Weekday with most problems
- Tuesday with 1 outage
List of Outages
- 04/04MAJORErrors in the Netlify UI
Vercel
Metrics
- Total Incidents
-
5
0 MAJOR 5 MINOR - Total Outage Time
- ~14.4 hours
- Average Outage Time Per Incident
- 172 minutes
- Weekday with most problems
- Monday with 2 outages
List of Outages
- 05/04MINORDelayed Certificate Issuance
- 17/04MINORDelayed Certificate Issuance
- 22/04MINORDegraded Deployment Status
- 24/04MINORDegradation in Build Logs
- 25/04MINORElevated Queued Build Times
Nuno Tomas
Founder of IsDown
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