Cloud Providers Health Report - October 2022

Check our October 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Please analyze the information with a grain of salt as each provider has their own framework for reporting incidents, and in no way one provider having more outages, means that they are worse than any other. Also we are comparing providers with very different sizes and market share.

In this report, we compare AWS, Azure, DigitalOcean, Fly.io, Heroku, Linode, Netlify, Vercel according to their reported outages.

AWS

Metrics

Total Incidents: 6
0 MAJOR 6 MINOR
Total Outage Time: ~3.8 hours
Average Outage Time Per Incident: 38 minutes
Weekday with most problems: Wednesday and Thursday and Tuesday with 2 outages

List of Outages

05/10MINORAuthentication Issue
06/10MINORElevated API Error rates
11/10MINORIncreased API error rates and latency
11/10MINORIncreased API error rates and latency
12/10MINORIncreased latency for UpdateEnvironment API calls
27/10MINORIncreased Error Rates

Azure

Metrics

Total Incidents: 3
0 MAJOR 3 MINOR
Total Outage Time: ~21.5 hours
Average Outage Time Per Incident: 430 minutes
Weekday with most problems: Wednesday with 2 outages

List of Outages

19/10MINORAzure Databricks - East US 2 - Mitigated
23/10MINORVirtual Machines - Connection failures - Investigating
26/10MINORAzure Cosmos DB - East US - Applying Mitigation

DigitalOcean

Metrics

Total Incidents: 15
0 MAJOR 15 MINOR
Total Outage Time: ~53.7 hours
Average Outage Time Per Incident: 214 minutes
Weekday with most problems: Friday with 4 outages

List of Outages

02/10MINORSpaces Availability in AMS3
06/10MINORLegacy API Keys
07/10MINORApp Platform Deployments
19/10MINORTransit Network connectivity in SGP1 region
19/10MINORSFO2 and BLR1 Network Connectivity
20/10MINORApp Platform and Function Deployments in FRA1
21/10MINORApp Platform Deployments / Container Registry / Spaces
24/10MINORDroplet Resize and Recovery Console
24/10MINORApp Platform & Container Registry
25/10MINORHTTP 530 Errors impacting App Platform and Functions
26/10MINORCSS-Tricks Connectivity
27/10MINORDigitalOcean Container Registry and App Platform
28/10MINORNetwork Connectivity and Event Processing in FRA1
28/10MINORSpaces Creation from Cloud Control Panel
30/10MINORSpaces Creation from Cloud Control Panel

Fly.io

Metrics

Total Incidents: 16
2 MAJOR 14 MINOR
Total Outage Time: ~104.1 hours
Average Outage Time Per Incident: 390 minutes
Weekday with most problems: Friday with 4 outages

List of Outages

03/10MINOREWR - Capacity Issue
08/10MINORYYZ - application host failure
14/10MINORDFW - networking issue
17/10MINORFailures to connect to managed Upstash Redis databases
17/10MINORAnycast routing interruption
18/10MINORNetwork connectivity in LAX currently degraded
18/10MINORWireguard gateway connectivity
19/10MINORImage Pull Failures
20/10MAJORHigh I/O on a few servers causing performance issues
20/10MAJORMetrics issues
21/10MINORMetrics Issues
23/10MINORGRU host eb5d resource exhaustion
25/10MINORIntermittent image pull failures from registry.fly.io
26/10MINORNew app deployments are broken due to exhausted IPv4
28/10MINORConsul/Nomad outage interfering with app instance scheduling
28/10MINORHost failure in EWR

Heroku

Metrics

Total Incidents: 3
0 MAJOR 3 MINOR
Total Outage Time: ~12.0 hours
Average Outage Time Per Incident: 239 minutes
Weekday with most problems: Tuesday with 2 outages

List of Outages

04/10MINORIssues with DNS provider
05/10MINORIssues with Free Dyno Hours
18/10MINORIssues accessing the Deploy Hooks add-on

Linode

Metrics

Total Incidents: 12
0 MAJOR 12 MINOR
Total Outage Time: ~66.1 hours
Average Outage Time Per Incident: 330 minutes
Weekday with most problems: Sunday with 5 outages

List of Outages

02/10MINORService Issue - Cross-Data Center Migrations (Toronto)
07/10MINORService Issue - Managed Databases
10/10MINORService Issue - Object Storage
10/10MINORService Issue - Object Storage
13/10MINORService Issue - Reverse DNS
16/10MINORService Issue - Object Storage
19/10MINORService Issue - Object Storage [us-east/Newark]
20/10MINORService Issue - Object Storage [us-southeast/Atlanta]
24/10MINORService Issue -- linode.com Email Addresses
30/10MINORConnectivity Issue - EU-West (London)
30/10MINORConnectivity Issue - US-Central (Dallas)
30/10MINORConnectivity Issue - (London)

Netlify

Metrics

Total Incidents: 4
0 MAJOR 4 MINOR
Total Outage Time: ~11.5 hours
Average Outage Time Per Incident: 172 minutes
Weekday with most problems: Tuesday and Thursday and Friday and Wednesday with 1 outage