Outage in 8x8

8x8 Web and Application login issues

Resolved Minor

March 24, 2023 - Started about 3 years ago - Lasted about 1 hour

Incident Report

8x8 is investigating issues with some logins not successfully completing to the 8x8 Admin Console. We will provide an update if confirmed as a service impacting issue.

Components affected

8x8 Admin Console (AC) 8x8 SSO 8x8 EMEA 8x8 Admin Console (AC) 8x8 Service portals 8x8 Americas 8x8 SSO 8x8 Service portals

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Latest Updates ( sorted recent to last )

INFORMATIONAL about 3 years ago - at 03/24/2023 01:11PM

8x8 is investigating issues with some logins not successfully completing to the 8x8 Admin Console. We will provide an update if confirmed as a service impacting issue.

INVESTIGATING about 3 years ago - at 03/24/2023 01:21PM

8x8 has began to receive reports of this also impacting 8x8 logins to login.8x8.com and sso.8x8.com. We are currently investigating these symptoms as well and will provide updates as they occur.

MONITORING about 3 years ago - at 03/24/2023 01:40PM

8x8 has observed full restoration to logins. Logins are no longer affected and we are now monitoring to ensure stability.

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