Contact Center media recording playback temporarily unavailable

8x8 is working to restore playback ability for recently recorded calls and media in our contact center application. Calls are being recorded properly but playback is temporarily not available. 8x8 operations has mitigated the issue causing this and we expect all recordings to become available in 2 to 4 hours. We will provide an update once all recordings are back available as normal. 

8x8 operations teams have encountered in a delay syncing the recordings. We now expect recordings to require a US hours overnight sync. We expect recordings to be completed early US hours on Saturday morning. We'll provide an update on the progress then and we apologize for the inconvenience this has caused.