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Resolved Email unavailable
Google have reported widespread issues with their sign on services and this is preventing all A Bet A email accounts from being accessed at present. If you require support or need to get in touch with us, please call us on +44 (0) 1420 549988. We will update this incident as soon as emails have become available.
Resolved Partial SIS Feed Issue - SIS Greyhounds not updating
Please be advised SIS are currently experiencing a data outage which means we are not receiving any SIS greyhound updates. We have been in contact with SIS who are aware of the situation and are treating this a a priority 1 case. We will advise once SIS has resolved this issue.
Resolved No SIS/TRP Files.
We are currently investigating an issue with our third party server supplier which is delaying Saturday's files being sent down to customers. We will provide an update as soon as possible.
Resolved No SIS/TRP data.
We are currently investigating an issue affecting off's and results with our third party server supplier. We will provide an update as soon as possible.
Resolved Phone Lines Unavailable.
Good Evening, We have been made aware that there is currently an issue with our 3rd party VOIP service at present. Should you need to contact us, please email [email protected]
Resolved Delay in Events/Prices Being Sent.
Good Morning, Please be advised there will be a delay in events and prices this morning. We are currently working with BTC and their third party to get this resolved ASAP. Apologies for any inconvenience caused.
Resolved No SIS/TRP Files
We are currently investigating an issue which is affecting SIS/TRP event files for today.
Resolved Data Feed Outage
We are currently investigating this issue.
Resolved SIS / TRP Data Issue
We have identified an issue with the primary server that collects SIS and TRP data to UK and ROI customers. We have now resolved the issue and your daily event files are filtering down now.
Resolved Internet/Power Outge
David Byrne is currently experiencing an internet/power outage.
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