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Resolved Delay in VIP data and BTC horse data
Good Morning, We have been made aware that there was a server issue at BTC this morning. As a result of this, we have been delayed in creating the VIP and the BTC horse files. As soon as we have received the data required, we will create and send the event files.
Resolved No Updates For Manny Bernstein Customers.
Good morning, We have been made aware that there are network related issues at Manny Bernstein's this morning which is preventing data being delivered to our mutual customers. Their IT team are working on getting this resolved ASAP. Thank you for your patience.
Resolved No events for BTC Virtual's
Please be advised that due to an issue with BTC's third party application this morning, we are unable to publish any events for the BTC virtual channel today.
Resolved SIS and TRP Feed Issues
Good Afternoon, SIS and TRP have reported that they are currently having technical difficulties which means results are not coming in. As soon as they have resolved their issues, the feed should catch up automatically.
Resolved No SIS/TRP results
We are currently investigating an issue affecting all results and board prices. We are investigating this as a priority.
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