Outage in Ada
Investigation issues with Oracle integrations
Resolved Minor
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Outage Details
Some customers are experiencing issues their Oracle integration. This may be affecting chatters who are interacting with your bot who are trying to build chat with Oracle agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
Components affected
Ada Zendesk IntegrationLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/31/2023 03:40AM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/31/2023 03:24AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 01/31/2023 02:45AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 01/31/2023 02:28AM
Some customers are experiencing issues their Oracle integration. This may be affecting chatters who are interacting with your bot who are trying to build chat with Oracle agents.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.
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