Outage in Aircall

Issue on outbound calls in Norway

Resolved Minor
November 17, 2022 - Started about 3 years ago - Lasted 6 days
Official incident page

Incident Report

One of our carriers is experiencing issues with routing outbound calls in Norway. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.
Components affected
Aircall Outbound calls

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/23/2022 08:03PM

The incident is now fully resolved for all our Norway numbers.

MONITORING about 3 years ago - at 11/22/2022 08:11AM

The issue has been partially fixed for some of our Norway numbers, and we are actively working with our carrier on the complete resolution of the issue.

IDENTIFIED about 3 years ago - at 11/17/2022 05:45PM

We are actively working with our carrier on the resolution of the issue.
We will keep you informed of any progress.

IDENTIFIED about 3 years ago - at 11/17/2022 03:38PM

The fix deployed by our carrier didn't fully resolve the issue.
We're are still actively working with our carrier on the complete resolution of the problem.

MONITORING about 3 years ago - at 11/17/2022 12:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 11/17/2022 11:30AM

One of our carriers is experiencing issues with routing outbound calls in Norway.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.

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