Outage in Aircall
Aircall Dashboard and Phone App Not Loading for Some Users
Resolved MinorIncident Report
We are currently investigating an issue where some users are not able to access the Aircall Dashboard and the phone app. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Aircall Admin Dashboard
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 06/05/2023 03:14PM
This incident has been mitigated. A third party partner we use caused our app and dashboard to not load. Our Engineering team is working on a long-term fix to prevent this from happening in the future.
INVESTIGATING
over 2 years ago - at 06/05/2023 02:24PM
We are currently investigating an issue where some users are not able to access the Aircall Dashboard and the phone app. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Aircall outages
Contacts component is not working properly - 17 days ago
Aircall app temporarily unavailable - 22 days ago
Users Stuck in Calls, Cannot Place Outbound Calls - 28 days ago
Login issues for SSO customers - about 1 month ago
Analytics not displaying data - about 1 month ago
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