Outage in Aircall

Aircall Dashboard and Phone App Not Loading for Some Users

Resolved Minor
June 05, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

Need to monitor Aircall outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Aircall, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where some users are not able to access the Aircall Dashboard and the phone app. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Aircall Admin Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/05/2023 03:14PM

This incident has been mitigated. A third party partner we use caused our app and dashboard to not load. Our Engineering team is working on a long-term fix to prevent this from happening in the future.

INVESTIGATING 11 months ago - at 06/05/2023 02:24PM

We are currently investigating an issue where some users are not able to access the Aircall Dashboard and the phone app. We expect to provide another update in 1 hour or as soon as more information becomes available.

The easiest way to monitor Aircall and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime