Maintenance Incident IOS rating spike on Incremental view
We've noticed that on January 5th-8th, 2022 Apple did not add new ratings to the apps' ratings and on January 9th, 2022 many ratings have been added to the total rating amount. That led to the situation when zeros are shown for January 5th-8th, 2022 on Incremental view, and then there is a spike on January 9th, 2022. From our side we can confirm that there's been no issues with data gathering on AppFollow's side and we reflect the numbers according to the store's metrics.
Resolved Minor Problem with processing ratings data
We are currently experiencing issues with processing ratings information for Google Play and App Store apps starting from the 10th of May. The issue is being investigated. More updates to follow.
Resolved Minor App version data temporary unavailable
We have spotted and identified the issue with App version data. Some information about apps could be unavailable. We have applied the fix and will update the status as soon as everything is back to normal.
Resolved Minor iOS Integrations issue
We currently experience technical problems with iOS integrations, both new ones and those that had been already set up. The case is being investigated now. We will keep you posted.
Resolved Maintenance New users cannot set up Reply to Reviews Integration with Google Play Console
We can see that more and more users are having problems with setting up Google Play Reply to Reviews integration using the OAuth method. We are currently investigating the reason. Please use an alternative method to set up the integration, described in this article: https://support.appfollow.io/hc/en-us/articles/4412602694801-Google-Play-Reply-to-Reviews-Integration-Service-Account-Method-
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