Number of Incidents
0 outages
Since last incident
118 days
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Major · started 4 months ago
External Calendars Issue - Nylas Outage
Our calendar provider (Nylas), is currently experiencing delays with their calendar API. As a preventative measure we've paused functionality with external calendars to ensure clients can continue to book and view events. Note, as of right now you will not see external events on your calendars, and new events won't be sent to external calendars. As soon as Nylas comes back online we will automatically sync all of these events back to everyone's calendars.
Minor · started 5 months ago
Reports of slow download speeds
There have been some initial reports of slow download speeds. Our team is investigating.
Major · started 6 months ago
New Calendar Integration Connections Inaccessible
We are currently investigating an issue preventing setting up new calendar integrations with Google or Outlook calendar. Note, all current integrations previously set up are unaffected.
Major · started 7 months ago
Update: a fix was released shortly after reports of issues this morning and we are continuing to monitor the platform to ensure it's fully resolved. We have no active problems from this morning, but will keep the status in "monitoring" for the next couple of hours to ensure it's fully resolved. Background: We had an outage this morning that brought down most of the site, impacting many of our customers (and their customers). We had shipped a database change that caused significant errors for those trying to access the site. These outages aren’t acceptable and I promise we don’t take them lightly. We’re making some major changes going forward to ensure Aryeo provides stability and innovation: - New features/enhancements: going forward, all new features will be shipped in non-business hours. This is already true for most features, but we’re making this a formal policy for all features from now on - Aryeo System Status page: we’ll be adding a real-time status page that will show the...
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