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Resolved Major Amplify Central EU scheduled maintenance taking longer than initially planned
The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP. The estimated time of resolution and full functionality restoration is 35 minutes.
Resolved Minor Amplify Central US scheduled maintenance taking longer than initially planned
The planned upgrade from RDS 9.6 to 13.3 is taking longer than initially expected. The reason is identified and we are working to get Central up and running again ASAP.
Resolved Minor Unplanned outage for Amplify Central (U.S) and Unified Catalog (U.S.)
During the deployment of static I.P. addresses for Amplify Central (as noted at the URL below), our engineers encountered unexpected issues with our DNS service which caused the Amplify Central administration interface and Unified Catalog (U.S. only) to to be unreachable. Our engineers worked to resolve the issue and service was restored after approximately 39 minutes. Notification of Static I.P. addresses: https://status.axway.com/incidents/jmy8d6fzwdlh
Resolved Minor Regression during platform upgrade to 7.0.0
On Saturday, September 28th, Axway upgraded the access management capabilities of the AMPLIFY Platform in the production environment. During that upgrade, at 10:03 AM PDT, a regression happened which the product team promptly stopped with a hot fix (note: a patch is going in shortly to resolve the problem more permanently). On Monday, September 30th, at 9:40 AM PDT, it was discovered that the regression had caused a few single-user organizations to lose at least part of their data. The same day, at 4:40 AM PDT, all data had been fully restored and the incident had been marked as resolved. Axway will be contacting each one of the organizations affected by this temporary loss of data. Already, we want to apologize to these customers for the inconvenience or disruption that this may have caused. The product team systematically conducts full regression tests before any upgrade; this time, there was an edge case flow that we missed in our testing and that led to that incident in production. We are taking steps to prevent the reoccurrence of a similar situation in the future.
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