Is Basecamp Down?

Basecamp Status is Up and Running

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Basecamp Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
2
Incidents in the last 30 days
Reports in the last 12 hours
2
days since last incident

Resolved Minor Basecamp 3 iOS: App crashing repeatedly for some customers

We are aware of an incident with the latest release of the Basecamp 3 iOS app (3.18.0) that is causing the app to crash for some customers.

2 days ago

Resolved Minor HEY iOS: Issue with moving emails from Set Aside/Reply Later to Bubble Up.

We are aware of an issue with moving emails from Set Aside/Reply Later to Bubble Up in HEY on iOS. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

2 days ago

Resolved Major Basecamp 3 is down

Basecamp 3 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

about 2 months ago

Resolved Major Account signups

We're investigating an issue with Basecamp account registrations not working correctly at the moment. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

about 2 months ago

Resolved Major Highrise is down

Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

5 months ago

Basecamp Components Status

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Slack OK
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Frequently Asked Questions

Is Basecamp down today?
Basecamp seems to be up and running. We've updated the status 2 minutes ago.
I'm having issues with Basecamp, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Basecamp is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Basecamp has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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