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This issue has been resolved.
Service has been restored for affected stores and we are continuing to monitor the status.
BigCommerce engineers are still investigating issues affecting the merchant stores after the fix. Store availability is still impacted for a subset of stores affected in this incident.
BigCommerce engineers have implemented a fix and restored availability for affected stores.
BigCommerce engineers are applying changes to restore availability for affected stores.
BigCommerce engineers are continuing work to restore availability for impacted stores.
The issue has been identified and a fix is being implemented.
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
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