Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
December 03, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/03/2022 09:38PM

This issue has been resolved.

MONITORING over 1 year ago - at 12/03/2022 09:03PM

Service has been restored for affected stores and we are continuing to monitor the status.

IDENTIFIED over 1 year ago - at 12/03/2022 08:49PM

BigCommerce engineers are still investigating issues affecting the merchant stores after the fix. Store availability is still impacted for a subset of stores affected in this incident.

MONITORING over 1 year ago - at 12/03/2022 08:42PM

BigCommerce engineers have implemented a fix and restored availability for affected stores.

IDENTIFIED over 1 year ago - at 12/03/2022 08:32PM

BigCommerce engineers are applying changes to restore availability for affected stores.

IDENTIFIED over 1 year ago - at 12/03/2022 08:08PM

BigCommerce engineers are continuing work to restore availability for impacted stores.

IDENTIFIED over 1 year ago - at 12/03/2022 07:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/03/2022 07:20PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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