Outage in BigCommerce

Editing Orders

Resolved Minor
March 07, 2023 - Started about 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

BigCommerce engineers are investigating an issue that prevents a subset of stores from being able to edit orders in the store's control panel.
Components affected
BigCommerce Control Panel
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/07/2023 02:45PM

This incident has been resolved.

MONITORING about 1 year ago - at 03/07/2023 02:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/07/2023 02:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 03/07/2023 02:20PM

BigCommerce engineers are investigating an issue that prevents a subset of stores from being able to edit orders in the store's control panel.

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