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Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
May 05, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
Components affected
BigCommerce Storefront

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/05/2025 05:51PM

This incident has been resolved.

MONITORING 12 months ago - at 05/05/2025 05:40PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/05/2025 05:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 05/05/2025 04:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 05/05/2025 03:58PM

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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