Outage in BigCommerce
Issue processing payments
Resolved Minor
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Outage Details
Components affected
BigCommerce PaymentsLatest Updates ( sorted recent to last )
BigCommerce engineers observed an increase in errors starting around 12:40 UTC which caused certain payment request to fail as well as availability issues in the Control Panel. Engineers resolved the issue at 13:30 UTC and all services are now operational.
BigCommerce engineers have implemented a fix and are monitoring the results. We will continue to provide updates as they come through.
We are continuing to investigate this issue.
BigCommerce engineers are investigating an issue involving payments. We will provide more information as it comes through.
We are currently investigating this issue.
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