Outage in BigCommerce

Issues with product search on storefronts

Resolved Minor
April 15, 2024 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers have been alerted to issues with our search infrastructure resulting in missing product filters on a subset of storefronts.
Components affected
BigCommerce Storefront
Latest Updates ( sorted recent to last )
INVESTIGATING 17 days ago - at 04/15/2024 04:57PM

BigCommerce engineers have been alerted to issues with our search infrastructure resulting in missing product filters on a subset of storefronts.

Latest BigCommerce outages

Intermittent Availability Issues - about 20 hours ago
Webhooks Delay - 9 days ago
Availability Issues - 13 days ago
Search Issues - 15 days ago

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