Check if BitPay is down, official outages, user-reported issues, and outages map.
BitPay is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 37 incidents since started monitoring BitPay status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BitPay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
May 28, 2025
01:55 PM ADT
|
Minor
Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appro...
|
2 days |
|
Apr 05, 2025
11:43 PM ADT
|
Minor
We are experiencing intermittent errors on BitPay.com.
Our team is investigating, but at this ti...
|
about 15 hours |
|
Apr 05, 2025
06:52 PM ADT
|
Minor
We are experiencing intermittent errors on BitPay.com.
Our team is investigating, but at this ti...
|
about 5 hours |
|
Feb 19, 2025
10:55 PM AST
|
Minor
We are investigating issues with payments on the Polygon network. Until we have resolved the issu...
|
about 19 hours |
|
Nov 25, 2022
02:55 PM AST
|
Major
We are currently experiencing instability with BitPay.com and associated applications. The approp...
|
about 2 hours |
|
Nov 18, 2022
12:52 PM AST
|
Minor
We have received reports of Lightning Network payments not appropriately applying to invoices; we...
|
about 22 hours |
|
Nov 14, 2022
05:51 PM AST
|
Minor
Some users are still experiencing a white or black screen when attempting to use the BitPay app. ...
|
3 days |
|
Nov 12, 2022
07:11 PM AST
|
Major
We are currently investigating an issue causing delayed confirmations on ETH, MATIC, and ERC-20 T...
|
about 3 hours |
|
Nov 10, 2022
05:31 PM AST
|
Minor
We have reports that some users are receiving a gray screen when attempting to log into the BitPa...
|
about 1 hour |
See what users are saying about BitPay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Carolyn - when logging in and trying to refresh the home page, it doesn’t refresh it stays buffering.
Brian - I just tried to send some bitcoin and it says network error.
Jamie - I can't purpose any crypto through the app .
Dross - failing to refresh my balance.
Desarie - It's not loading my balance that I bought through moonpay.
S. - Can't purchase gift cards..
Richard - My balance won’t load and I can’t access my assets .
Pamela - it is super glitchy today.
Richard - Your app does not open and has a critical error message 😒 .
| Component | Status | Details |
|---|---|---|
| Payments status | MINOR | View details |
| Bitpay Card status | OK | View details |
| Bitpay.com status | OK | View details |
| Gift Cards status | OK | View details |
| Identity Verification status | OK | View details |
| Payouts status | OK | View details |
| Settlements status | OK | View details |
| Wallet status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with BitPay. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Cryptocurrency payment processing service that allows businesses to accept payments in various digital currencies through APIs and provides system health checks.
Monitoring BitPay since March 2021
Tracking 56 BitPay services and regions
5 incidents in 2025
IsDown is a status page aggregator that monitors if BitPay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when BitPay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of BitPay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of BitPay's 56 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BitPay and other services.
IsDown checks BitPay official status page for major/minor outages or downtimes. A major outage is when BitPay experiences a critical issue that severely affects one or more services/regions. A minor incident is when BitPay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BitPay outage, we send you an alert and update your dashboard and status page.
BitPay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in BitPay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
BitPay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors BitPay and all their 56 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor BitPay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BitPay and other services.
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IsDown integrates with 20+ tools. Connect the status of BitPay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is BitPay down?'
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While Downdetector relies on user-submitted reports to detect BitPay outages, IsDown monitors BitPay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official BitPay status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including BitPay in a single dashboard. | ||
| Instant BitPay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of BitPay official status and user-reported issues. | ||
| Maintenance feed for BitPay | ||
| Granular alerts filtering by BitPay components and regions. |
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BitPay is down. You can check BitPay status and incident details on the top of the page. IsDown continuously monitors BitPay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BitPay seems to be having problems. You can check BitPay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, BitPay might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the BitPay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BitPay last outage was on September 19, 2025 with the title "Solana Network Disabled for Payments"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BitPay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if BitPay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BitPay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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