This chart provides user-reported problems for BitPay in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official BitPay status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last BitPay outages and possible affected you.
Major Resolved · 2 months ago · lasted about 2 hours
We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.
Minor Resolved · 3 months ago · lasted about 22 hours
We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.
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Minor Resolved · 3 months ago · lasted 3 days
Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.
Major Resolved · 3 months ago · lasted about 3 hours
We are currently investigating an issue causing delayed confirmations on ETH, MATIC, and ERC-20 Tokens. We have temporarily disabled payment via these currencies while we work to resolve this issue.
Minor Resolved · 3 months ago · lasted about 1 hour
BitPay App Experiencing Issues
We have reports that some users are receiving a gray screen when attempting to log into the BitPay App. This issue is currently being investigated.
Minor Resolved · 5 months ago · lasted about 6 hours
XRP Payments Unavailable
We are currently seeing issues accepting XRP Payments. The appropriate teams are investigating.
Major Resolved · 5 months ago · lasted about 3 hours
ETH and ERC-20 Payments Temporarily Suspended
We are experiencing issues with our ETH nodes, and as a result have temporarily disabled ETH and ERC-20 payments. If you have made an ETH or ERC-20 payment that has failed, please reach out to our support team at www.bitpay.com/support with your TXid, and we will initiate a refund as soon as possible.
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