Check if emerchantpay is down, official outages, user-reported issues, and outages map.
emerchantpay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
    IsDown has tracked 51 incidents since started monitoring emerchantpay status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official emerchantpay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Mar 24, 2025 
                                              04:49 PM CET 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Dear Valued Partner,
We have identified a partial disruption affecting 3DSv2 authentication of t...
                                             
                                           | 
                                          about 20 hours | 
| 
                                             Nov 05, 2024 
                                              04:05 PM CET 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                              emerchantpay - ECP acquirer - Temporary issues in transaction processing with Mastercard only 05/...
                                             
                                            Dear customer,
Note we have identified an issue related to transaction declines with an unknown r...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Sep 12, 2024 
                                              08:04 AM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Valued Partner,
Please be informed that we are currently experiencing issues with one of ou...
                                             
                                           | 
                                          about 9 hours | 
| 
                                             Dec 15, 2023 
                                              04:44 AM CET 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Partner,
Please be advised that we're experiencing an issue affecting the processing of a s...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Sep 19, 2023 
                                              01:31 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Partner,
Please be advised that we are experiencing an issue affecting the processing for o...
                                             
                                           | 
                                          about 5 hours | 
| 
                                             Aug 03, 2023 
                                              04:59 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Partner,
Please be advised that we are experiencing an issue affecting the processing for o...
                                             
                                           | 
                                          about 4 hours | 
| 
                                             Jun 12, 2023 
                                              04:34 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Partner,
Please kindly be informed that we are currently experiencing intermittent issues a...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             May 05, 2023 
                                              01:17 PM CEST 
                                             | 
                                          
                                             
                                              
                                                Major
                                              
                                             
                                            
                                            Dear Partner,
Please be advised that we are experiencing an issue affecting the processing of а ...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Mar 21, 2023 
                                              02:53 PM CET 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                              emerchantpay - Temporary service disruption in 2nd step of 3DSv2 authentication with MasterCard a...
                                             
                                            Dear Valued Partner,
We have identified a partial disruption affecting 3DSv2 authentication of t...
                                             
                                           | 
                                          about 7 hours | 
| 
                                             Mar 20, 2023 
                                              09:32 PM CET 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                              emerchantpay - Temporary service disruption in 2nd step of 3DSv2 authentication with MasterCard a...
                                             
                                            Dear Valued Partner,
We have identified a partial disruption affecting 3DSv2 transactions authen...
                                             
                                           | 
                                          about 2 hours | 
    See what users are saying about emerchantpay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Alistair - 504 gateway timeout 3 submissions in 5 mins.
Jan - i'm getting 504 Gateway Time-out.
Yap - today most of the transactions were failed. but some works..
| Component | Status | 
|---|---|
| Agent Portal | OK | 
| Analysis backend | OK | 
| emerchantpay.com | OK | 
| FTP server | OK | 
| PRODUCTION | OK | 
| STAGING | OK | 
Payment processing platform offering tools for merchant management, web payment integration, and API access, available in both staging and production environments.
Monitoring emerchantpay since December 2021
Tracking 14 emerchantpay services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if emerchantpay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when emerchantpay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of emerchantpay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of emerchantpay's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from emerchantpay and other services.
            IsDown checks emerchantpay official status page for major/minor outages or downtimes. A major outage is when emerchantpay experiences a critical issue that severely affects one or more services/regions. A minor incident is when emerchantpay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a emerchantpay outage, we send you an alert and update your dashboard and status page.
emerchantpay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in emerchantpay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
emerchantpay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors emerchantpay and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor emerchantpay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from emerchantpay and other services.
Start Monitoring for Free
                        IsDown integrates with 20+ tools. Connect the status of emerchantpay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is emerchantpay down?'
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                        While Downdetector relies on user-submitted reports to detect emerchantpay outages, IsDown monitors emerchantpay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features | 
                 
                 | 
              Downdetector | 
|---|---|---|
| Official emerchantpay status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including emerchantpay in a single dashboard. | ||
| Instant emerchantpay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of emerchantpay official status and user-reported issues. | ||
| Maintenance feed for emerchantpay | ||
| Granular alerts filtering by emerchantpay components and regions. | 
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emerchantpay isn't down. You can check emerchantpay status and incident details on the top of the page. IsDown continuously monitors emerchantpay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
emerchantpay is currently operational. You can check emerchantpay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of emerchantpay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the emerchantpay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
emerchantpay last outage was on March 24, 2025 with the title "emerchantpay - Temporary 3DS network issue 24/03/2025"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor emerchantpay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if emerchantpay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about emerchantpay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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