Outage in Blackboard

Bb Annotate "undo" and “redo” Release

Resolved Minor
May 20, 2022 - Started almost 2 years ago - Lasted 2 months
Official incident page

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Outage Details

We've paused the release of the new undo/redo capability in Bb Annotate due to an issue causing loss of information on comments. The root cause of it has been identified, and we'll communicate a new target date for the deployment in the following days. We're sorry for any inconvenience this may cause, as we understand this is a critical timing, and a critical tool for the grading process.
Components affected
Blackboard BB Annotate
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/23/2022 06:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 05/20/2022 01:24PM

We've paused the release of the new undo/redo capability in Bb Annotate due to an issue causing loss of information on comments. The root cause of it has been identified, and we'll communicate a new target date for the deployment in the following days. We're sorry for any inconvenience this may cause, as we understand this is a critical timing, and a critical tool for the grading process.

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