Resolved Degraded performance with downloading.
API downloads are returning a 500 error, some downloads via the UI give the same result.
Resolved Bynder Analytics Not Accessible for Some Users
Some users may not be able to access Bynder Analytics. Instead, they are redirected to the login page of the portal. Our tech teams are working hard on having this resolved as quickly as possible. We apologize for any inconvenience this may cause you.
Resolved Limited availability for some modules.
We are experiencing technical difficulties at the moment. This might result in some modules not being available and assets might not show correctly.
Resolved Possible error page when loading portal
We see some delays when accessing or navigating to or within portals. You may encounter 502 error pages when accessing and using your portal. We are investigating the root cause and will continue to provide updates as the investigation develops.
Resolved External uploader issues
We are currently experiencing issues with the external uploader. For that reason, the external uploader will not work until further notice. This issue does not impact the internal uploader, uploads can still be preformed after log in.
Resolved POD templates not creating previews
We are currently investigating an issue regarding POD print templates not generating a preview after saving them in the Template editor. New updates will follow in the morning Amsterdam time.
Resolved Bynder Analytics recent data delays
We are currently experiencing issues with updating the Bynder Analytics module with the most recent data. For reporting purposes, this means the data of this current month might not be fully up to date. We are working hard to get this data up to date as soon as possible. We will keep you updated on the progress.
Resolved Unable to Edit Brand Templates
We are currently investigating an issue preventing users from editing brand templates.
Resolved Issue with Cloudfront URLs not being accessible
We've identified an issue with Cloudfront URLs that can currently not be accessed. Our teams are investigating issue as we speak. We will provide an update on the progress shortly.
Resolved Issues with office file uploads
We are currently investigating an issue with office files (Word, Excel, PowerPoint) not finishing converting when uploading them to Bynder. An update will follow shortly.
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