Outage in CardConnect
BluePay First Data North and ACH Settlement Issue
Resolved Minor
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Outage Details
Components affected
CardConnect BluePay GatewayLatest Updates ( sorted recent to last )
The settlement issue that affected the BluePay Gateway has been resolved. We apologize for any inconvenience this may have caused.
All outstanding Bank of America direct to bank ACH transactions have been settled.
We will be monitoring the settlements closely to verify that the issue completely resolved.
All outstanding First Data North credit card transactions have been settled. Transactions that should have funded today, 2/20/2024, will be funded 2/21/2024.
All ACH transactions have been settled except for Bank of America Direct to Bank. We are continuing to work on the final bank's settlement.
The cause of the issue has been identified and a solution is being implemented.
The First Data North portion of this issue only affects the BluePay gateway. First Data North CardPointe settlement is not affected.
We are currently investigating a settlement issue that is affecting First Data North and some ACH settlements. There is no impact to transaction processing.
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