CardConnect

CardConnect Status

Official source
Everything seems OK
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Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: about 1 month ago

Latest Incidents

Last 30 days

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Resolved CardPointe Reporting Status Issue

We are currently investigating a reporting issue where transaction and batch statuses from March 2nd failed to properly update within CardPointe Reporting. Affected transactions and batches have funded successfully. Partners subscribed to data services for funding reports (Transactions, Chargebacks, Funding, Adjustments) may see discrepancies on their reports from March 4th.

about 1 month ago Official incident report

Resolved Phone Connectivity Issues

We are currently investigating phone connectivity issues that are impacting our Partner Solutions and Merchant IVR phone queues.

about 2 months ago Official incident report

Resolved Marathon Gateway Login Issues

We are currently investigating an issue causing marathongateway.net to be inaccessible.

about 2 months ago Official incident report

Resolved General Service Disruption

We are investigating a disruption with CardPointe and CoPilot which may be impacting your business. We are currently working to resolve this issue.

about 2 months ago Official incident report

Resolved General Service Disruption

We are investigating a disruption which may be impacting your business. We are currently working to resolve this issue.

about 2 months ago Official incident report

Resolved UAT (Non-Production) Bolt Interruption

We are currently investigating a UAT (Non-Production) Bolt Service interruption

about 2 months ago Official incident report

Resolved BluePay Rebilling Delayed

Due to an issue with the rebilling system rebills scheduled from 02/14/2021 02:04am CST through 02/15/2021 08:42am CST were delayed. The rebilling system is running correctly now and working on the backlog of rebills.

Resolved BluePay Gateway Reporting Issue

BluePay Gateway reporting APIs were unavailable 01/14/2021 01:33PM CST until 01:52PM CST. Reporting APIs have been working normally since that time. We continue to monitor.

Resolved BluePay Gateway Issue

We are aware of an incident that is currently affecting the BluePay Gateway. We are working to resolve the issue as quickly as possible, and we apologize for any disruption this may cause.

Resolved Bolt Disruption

Bolt is currently experiencing a disruption which may be impacting your business. We are currently working to resolve this issue.

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