This chart provides user-reported problems for CardConnect in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official CardConnect status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last CardConnect outages and possible affected you.
Minor Resolved · 2 days ago · lasted about 3 hours
Fiserv ACH Third Party Sender ACH Funding Delay
Funding for Third Party Sender ACH transactions scheduled for deposit Thursday 01/26/2022 have been delayed. We are currently investigating the cause of this issue.
Minor Resolved · 2 days ago · lasted 28 minutes
INCIDENT: Hosted Payment Page Connectivity Issues
We have identified connection issues with CardPointe Hosted Payment Pages. We are currently investigating the issue.
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Minor Resolved · 3 days ago · lasted about 2 hours
CoPilot/Cardpointe login issues
We are currently investigating this issue.
Major Resolved · 8 days ago · lasted about 1 hour
INCIDENT: Hosted Payment Page Connectivity Issues
We have identified connection issues with CardPointe Hosted Payment Pages. We are currently investigating the issue.
Minor Resolved · 15 days ago · lasted about 2 hours
INCIDENT: CoPilot Latency Issues
Users may experience extended load times and rendering issues while using CoPilot. We are currently investigating the issue.
Minor Resolved · 22 days ago · lasted about 2 hours
CardPointe and CoPilot Emails Delayed
We are investigating an issue with a delay in password reset emails being delivered from CardPointe and CoPilot. We are currently working to resolve the issue.
Major Resolved · 2 months ago · lasted 15 minutes
American Express Outage
We are aware that a third party processor outside of our network is experiencing issues that may be impacting transactions for some customers. We will provide any updates we receive from the impacted system.
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