CardConnect Status. Is CardConnect Down?

Check if CardConnect is down, recent outages, user-reported issues, and outages map.

Is CardConnect down right now? What's the current status?

CardConnect is working normally

Having problems with CardConnect?

 

CardConnect service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CardConnect status data.

CardConnect Outage Map

View CardConnect Outage Reports Map

Recent CardConnect Outages and Downtime History

IsDown has tracked 197 incidents since started monitoring CardConnect status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 01, 2025
09:31 AM EDT
 Minor Viking Cloud PCI Compliance SSO Issue about 9 hours
Sep 30, 2025
12:08 PM EDT
 Minor iFrame Tokenizer Service Disruption 1 day
Sep 19, 2025
01:20 PM EDT
 Minor ProfitStars ACH Disruption about 1 hour
Sep 16, 2025
03:13 PM EDT
 Minor BluePay Serivce Disruption about 3 hours
Sep 04, 2025
10:00 PM EDT
 Minor Cardpointe Integrated Terminal Service Disruption about 10 hours
Jul 26, 2025
03:08 PM EDT
 Minor Cardpointe Integrated Terminal Service Disruption 2 days
Jul 23, 2025
10:56 AM EDT
 Minor CardPointe Integrated Terminal Service Disruption about 3 hours
Jul 18, 2025
07:32 PM EDT
 Minor CardPointe Integrated Terminal Service Disruption about 2 hours
Jul 15, 2025
06:17 PM EDT
 Minor BluePay Gateway Issue about 16 hours
Jul 10, 2025
01:56 PM EDT
 Minor INCIDENT: CardPointe Desktop Service Disruption about 4 hours
Sign up to check more outage history
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CardConnect problems reported by users

  • ProfitStars

    site won't load. api is down

  • It will not let me log in even with my password and email being correct

  • Been giving the same system cooperation error for two days. I can't transfer over any of the money I've earned this week, can't purchase anything from the card, and rent is due.

  • Not letting me transfer money to my main bank acc. Keeps flagging with an "Our system is not cooperating" message.

  • It’s saying page isn’t operating I can’t use my card I had to walk home because I couldn’t use my uber money in 104 degree weather wearing my 4 layer all black uniform for 6 miles because I couldn’t use it .

  • It’s been saying there system is not operating for hours now

  • I can’t transfer money and it tells me the system is not cooperating and that the issue is temporary to try again later.

  • page doesn't load - just get error "the site can't be reached"

  • Cant do a transfer to my bank account

  • ITS NOT LOADING AT ALL, where are my tips??

  • Transactions for 4.24.2025 no showing up

  • Every time I attempt to make a transfer from my card to my bank account, the app says they are unable to process my payment despite all my information being correct

  • Upon logging in I'm being told there is no account associated with me.

  • They are having trouble accessing my account info on their end.

  • App isn't loading after I login and says no accounts avaliable

  • Not able to connect or use customer credit cards to pay for product.

  • slow to load and keeps reloading

  • Monitor is saying disconnected. Already tried resetting it.

  • First Data RapidConnect

    I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant

  • BluePay Gateway

    Unable to logon to Gateway or access support.

  • Not letting me transfer my money

  • Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings.

  • WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS

  • Inquire merchant failed Error 5000ms has been exceeded.

  • desk/3500 is down and not working outage reported for the terminal

  • Mobile payment won’t connect to server. Desktop application won’t allow card info.

  • Unable to have page load

CardConnect scheduled maintenances

IsDown aggregates scheduled maintenances for CardConnect. Currently, there are 2 more maintenances scheduled.

  • Oct 08 2025
    CoPilot Maintenance

    Scheduled for October 08, 2025 at 09:00 PM EDT · until 11:00 PM EDT

    On Wednesday, October 8th, 2025, from 9:00 PM until 11:00 PM EDT, we will be making updates to the CoPilot application. We do not anticipate any impact from this maintenance. If you encounter an issue, please follow your standard support escalati...

  • Oct 09 2025
    Network Infrastructure Maintenance | Production

    Scheduled for October 09, 2025 at 11:00 AM EDT · until 12:00 PM EDT

    On Thursday, October 9th, 2025, from 11:00 AM until 12:00 PM EDT, we will be performing network infrastructure maintenance in the production environment. If you encounter an issue, please follow your standard support escalation procedure.

CardConnect Related Services & Alternatives

Services commonly monitored together with CardConnect and alternatives

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Slack

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QuickBooks

QuickBooks

OK
0 incidents in the last 30 days
LastPass

LastPass

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Chargebee

Chargebee

OK
0 incidents in the last 30 days
Zoom

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MAINTENANCE
0 incidents in the last 30 days
Fastly

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MINOR
0 incidents in the last 30 days
Toast

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Clover

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NCR

NCR

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Oracle Cloud

Oracle Cloud

OK
0 incidents in the last 30 days
IsDown Chrome Extension - It's Free

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Payment processing service that supports multiple platforms including First Data, Chase Paymentech, TSYS, Elavon, and Credorax, with secure data exchange capabilities.

Monitoring CardConnect since March 2021

Tracking 35 CardConnect services and regions

30 incidents in 2025

CardConnect outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
1 outage
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
1 outage
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
1 outage
1
Oct 01, 2025
1 outage
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
10
11

Number of Incidents

4 issues

Last incident

7 days ago

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Frequently Asked Questions

Is CardConnect down today?

CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CardConnect down today or just slow?

Currently there's no report of CardConnect being slow. Check on the top of the page if there are any reported problems by other users.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is CardConnect having an outage right now?

CardConnect last outage was on October 01, 2025 with the title "Viking Cloud PCI Compliance SSO Issue"

CardConnect down for everyone or just me?

How to check if CardConnect is down?

Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring CardConnect?

IsDown and DownDetector help users determine if CardConnect is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CardConnect's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about CardConnect status changes?

IsDown offers an easy way to monitor CardConnect with maximum flexibility

Major Outages Notifications

IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

CardConnect and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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