Is CardConnect Down? CardConnect status is operational

IsDown is monitoring CardConnect's official status page in real time.

Stats for CardConnect official incidents in the last 30 days

Number of Incidents

3 outages

Since last incident

6 days

Users reports for CardConnect in the last 12 hours

Monitor CardConnect and all third-party official status pages in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect.

Stay on top of CardConnect's current and past outages

CardConnect outages in the last 30 days per day

Major · 6 days ago · lasted about 5 hours

BluePay processing issue for Canadian Payroc merchants

We are currently investigating the issue.

Major · 26 days ago · lasted about 11 hours

CardPointe Hosted Payment Page - Site Unavailable

Hello, we are currently investigating reports that some instances of the CardPointe Hosted Payment Page are unavailable. We have escalated this issue and are currently working on obtaining more details. We will keep this page updated as we know more information.

Minor · 27 days ago · lasted about 19 hours

CardPointe Hosted Payment Page - Email Message Notification Delays

Hello, we are receiving reports from customers that the email message notification component of the Hosted Payment Page is experiencing an issue. Emails that pertain to payment requests and payment confirmations are delayed in making it to their intended recipients. We are working actively to investigate troubleshoot this issue, and will post updates as we know more.

Minor · about 1 month ago · lasted 1 day

BluePay First Data Omaha Errors

An issue at the First Data Omaha processing platform caused most transactions processed using this platform between 8/20/2023 3:19AM - 8/20/2023 10:19AM CDT on the BluePay gateway to fail with the message "Unknown Error". The issue has been resolved. Any transactions that received the error can be reprocessed.

Minor · about 1 month ago · lasted about 4 hours

UAT CardPointe Gateway Declines

We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.

Minor · 2 months ago · lasted 6 days

CardPointe Integrated Terminal | Registration Failure

We are investigating an issue with new CardPointe Integrated Terminal Clover Devices, which may be causing failures during the registration process of new devices. We are currently working to resolve this issue. *PLEASE NOTE: All existing and active terminals in the field are not impacted

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Frequently Asked Questions

Is CardConnect down right now? What is CardConnect current status?
CardConnect seems to be up and running. We've updated the status 2 minutes ago.
Was CardConnect down today?
CardConnect is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with CardConnect, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with CardConnect and need support?
How can I monitor CardConnect outages?
Why use IsDown instead of CardConnect status page?
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