What is CardConnect current status?

CardConnect is currently operational. You can check CardConnect status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check CardConnect status?

You can use IsDown service or go to CardConnect official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when CardConnect is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when CardConnect has issues. CardConnect official status page might also offer notification options such as email, SMS, or Slack.

Is CardConnect Down? Check CardConnect status and current outages

Q: Is CardConnect down today?

CardConnect was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the CardConnect status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest CardConnect outages, issues and problems' at the top of the page.

Pricing

CardConnect issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

CardConnect outage history

IsDown has tracked 185 incidents since started monitoring CardConnect status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

Jun 17 2025

Cardpointe Integrated Terminal Disruption

14 days ago · lasted about 16 hours

We are investigating a terminal disruption which may be impacting your business. We are currently working to resolve this issue.
May 22 2025

INCIDENT: Chase Salem and Chase Tampa Authorization Timeouts

about 1 month ago · lasted about 18 hours

The CardPointe Gateway is currently experiencing timeouts during transaction authorizations to Chase Paymentech Salem and Chase Paymentech Tampa. We are currently investigating the the issue. We will provide updates as they become available.
May 15 2025

Card Pointe Retail Terminal Disruption

about 2 months ago · lasted 4 days

We are investigating a Card Pointe Retail Terminal disruption which may be impacting your business. We are currently working to resolve this issue.
Mar 2021 ...

IsDown started monitoring CardConnect status

We've tracked and collected 185 incidents since started monitoring CardConnect status

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CardConnect comments about outages

B

Bertha

about 2 months ago

ITS NOT LOADING AT ALL, where are my tips??
L

LKC

2 months ago

Transactions for 4.24.2025 no showing up
M

Michael

2 months ago

Every time I attempt to make a transfer from my card to my bank account, the app says they are unable to process my payment despite all my information being correct
K

Konrad

3 months ago

Upon logging in I'm being told there is no account associated with me.
E

Elijah

3 months ago

They are having trouble accessing my account info on their end.
M

Malik

3 months ago

App isn't loading after I login and says no accounts avaliable
N

Nicole

4 months ago

Not able to connect or use customer credit cards to pay for product.
M

Melissa

5 months ago

slow to load and keeps reloading
M

Mike

5 months ago

Monitor is saying disconnected. Already tried resetting it.
M

Mike

First Data RapidConnect 7 months ago

I have a merchant that has a Dejavoo z8 that went down last Thursday with a Tamper error so had a replacement sent but terminal was un able to do test transaction before being deployed because Rapid Connect is down ? Need it fixed ! Or will possibly loose merchant
T

T

BluePay Gateway 9 months ago

Unable to logon to Gateway or access support.
T

Taylor

10 months ago

Not letting me transfer my money
S

Sue

11 months ago

Stopped getting my alerts, my carrier was changed 2 days ago to T-Mobile when I’ve been with Verizon over 25 years, unable to transfer funds and everytime I update my alert settings they go back to my previous settings.
R

REBECCA

11 months ago

WON'T PROCESS PAYMENTS AGAIN.. MUCH LIKE WHAT HAPPENED FRIDAY WHEN THERE WAS A GLOBAL OUTAGE. CAN'T ENTER CARD NUMBER AND ANY SAVED PAYMENTS ARE BEING DECLINED DUE TO CONNECTION ERRORS
C

Chris

12 months ago

Inquire merchant failed Error 5000ms has been exceeded.
K

katelynn

12 months ago

desk/3500 is down and not working outage reported for the terminal
T

Timothy

over 1 year ago

Mobile payment won’t connect to server. Desktop application won’t allow card info.
K

Khrystal

over 1 year ago

Unable to have page load

Check CardConnect components, services, or regions current status in real-time

CardPointe Hosted Payment Page (HPP)

CardPointe Digital Application

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Frequently Asked Questions

Is CardConnect down today?

CardConnect isn't down. You can check CardConnect status and incident details on the top of the page. IsDown continuously monitors CardConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CardConnect status?

CardConnect is currently operational. You can check CardConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CardConnect outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is CardConnect slow today?

Yes, CardConnect might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are CardConnect outages detected?

IsDown monitors the CardConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CardConnect outage?

CardConnect last outage was on June 17, 2025 with the title "Cardpointe Integrated Terminal Disruption"

CardConnect not working for you? How do I know if CardConnect is down?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How can I check CardConnect status and outages?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring CardConnect and get alerts in real-time when CardConnect has outages.

Why use IsDown to monitor CardConnect instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CardConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about CardConnect status changes?

IsDown offers an easy way to monitor CardConnect with maximum flexibility

Major Outages Notifications

IsDown monitors CardConnect for major outages. A major outage is when CardConnect experiences a critical issue that severely affects one or more services/regions. When CardConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CardConnect status page for minor outages. A minor outage is when CardConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CardConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CardConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CardConnect and all their 35 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CardConnect and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Is CardConnect Down?