Is CardConnect Down? CardConnect status is operational
Stats for CardConnect official incidents in the last 30 days
Number of Incidents
3 outages
Since last incident
6 days
Users reports for CardConnect in the last 12 hours
Monitor CardConnect and all third-party official status pages in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect.
Stay on top of CardConnect's current and past outages
CardConnect outages in the last 30 days per day
Major · 6 days ago · lasted about 5 hours
BluePay processing issue for Canadian Payroc merchants
We are currently investigating the issue.
Major · 26 days ago · lasted about 11 hours
CardPointe Hosted Payment Page - Site Unavailable
Hello, we are currently investigating reports that some instances of the CardPointe Hosted Payment Page are unavailable. We have escalated this issue and are currently working on obtaining more details. We will keep this page updated as we know more information.
Minor · 27 days ago · lasted about 19 hours
CardPointe Hosted Payment Page - Email Message Notification Delays
Hello, we are receiving reports from customers that the email message notification component of the Hosted Payment Page is experiencing an issue. Emails that pertain to payment requests and payment confirmations are delayed in making it to their intended recipients. We are working actively to investigate troubleshoot this issue, and will post updates as we know more.
Minor · about 1 month ago · lasted 1 day
BluePay First Data Omaha Errors
An issue at the First Data Omaha processing platform caused most transactions processed using this platform between 8/20/2023 3:19AM - 8/20/2023 10:19AM CDT on the BluePay gateway to fail with the message "Unknown Error". The issue has been resolved. Any transactions that received the error can be reprocessed.
Minor · about 1 month ago · lasted about 4 hours
UAT CardPointe Gateway Declines
We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.
Minor · 2 months ago · lasted 6 days
CardPointe Integrated Terminal | Registration Failure
We are investigating an issue with new CardPointe Integrated Terminal Clover Devices, which may be causing failures during the registration process of new devices. We are currently working to resolve this issue. *PLEASE NOTE: All existing and active terminals in the field are not impacted
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Monitor CardConnect and all its 35 components
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Frequently Asked Questions
- Is CardConnect down right now? What is CardConnect current status?
- CardConnect seems to be up and running. We've updated the status 2 minutes ago.
- Was CardConnect down today?
- CardConnect is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with CardConnect, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with CardConnect and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor CardConnect outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring CardConnect and get alerts in real-time when CardConnect has outages.
- Why use IsDown instead of CardConnect status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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