Cash App Status
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Ongoing Intermittent Connection Issues
Our team is still looking into connection issues affecting in-app activity. As a reminder, if you have any pending payments please do not retry them at ...
Stats
6 incidents in the last 7 days
14 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: 32 minutes ago
Latest Incidents
Last 30 days
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Ongoing SMS Phishing Attempts
We're aware of scam attempts made via text message asking recipients to complete a Cash App transfer. As a reminder, Cash App will never ask you to complete a transaction via SMS - payment activity occurs in-app only. If you receive a message from someone posing as Cash App, do not click any links or reply - we also recommend blocking the sender to prevent further messages. If possible, please send a screenshot of the message to [email protected] so we can further investigate.
Resolved Notification Delay
Our team's aware of a roughly 40 minute delay in notifications for Cash Card transactions and Direct Deposits. We anticipate being caught up within two hours, and will continue to share updates here if the situation changes.
Resolved Intermittent Connection Issues
We're aware of some connection issues and are currently investigating. Please do not retry a pending payment at this time. We'll be back with an update as soon as we have more information.
Resolved Direct Deposit Delays
Some customers may be experiencing delayed Direct Deposits - we are currently investigating this issue.
Resolved SMS messages unable to be delivered.
US customers should be able to receive their SMS notifications now. UK customers will still see a failure in SMS notifications sending, our team is currently working on a fix for this.
Resolved Cash Card Issues
We're aware of an issue preventing some customers from making Cash Card transactions and are actively investigating. We'll return with an update as soon as we have more information - thank you for your patience.
Resolved Purchases in AMC Entertainment (AMC) and Nokia (NOK) have been limited by our carrying firm, DriveWealth
Due to extraordinary market conditions the clearing broker who processes our trades, Axos, has temporarily halted purchases of $AMC and $NOK. Clearing brokers must provide capital deposits to support trades and trading activity has surpassed Axos’ limits. This was not Cash App’s decision. We are entirely subject to our clearing brokers’ ability to support trades. We are working to make this stock available for purchase again as soon as possible.
Resolved Cash Card Declines
We're aware of an issue preventing some customers from making Cash Card transactions and are actively investigating. We'll return with an update as soon as we have more information - thank you for your patience.
Resolved Boost Delay
Customers may experience delayed Boost actions at this time, and we are actively working on a solution. All currently selected Boosts will remain active and will still apply to eligible Cash Card transactions. We'll be back with an update shortly - Thank you for your patience.
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