Number of Incidents
1 outages
Since last incident
29 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Cashflows.
Minor · 29 days ago · lasted about 1 hour
We are investigating a new issue: Technical teams are currently investigating a new issue that is causing Cashflows Services to be unavailable. Guidance and next steps: Our technical teams are working hard to identify the cause of this issue as soon as possible. We know how important cash flow is and we understand that this is unwelcome news. You do not need to do anything, but we request your patience while we resolve this situation. We will provide updates to our status page. Updates will be posted every 30 minutes. We apologise for any inconvenience this has caused. Kind regards, Service Management
Minor · 4 months ago · lasted about 3 hours
INC-2505 - Mastercard 3DS Authentication Issues
We are investigating a new issue: Technical teams are currently investigating a new issue which is causing 3DS transactions not to be authorised intermittently. Guidance and next steps: Our technical teams are working hard to identify the cause of this issue as soon as possible. You do not need to do anything, but we request your patience while we resolve this situation. We will provide updates to our status page. We apologise for any inconvenience this may have caused. Kind regards, Service Management
Minor · 4 months ago · lasted 44 minutes
INC - 2492 Disruption to Transactional Processing.
We are investigating a new issue: Technical teams are currently investigating a new issue which is causing disruption to transactional processing. Why did this happen? We are actively investigating the situation and will provide updates to our status page. Guidance and next steps: Our technical teams are working hard to identify the cause of this issue as soon as possible. You do not need to do anything, but we request your patience while we resolve this situation. We apologise for any inconvenience this may cause. Kind regards, Service Management
Minor · 6 months ago · lasted about 1 hour
INC-2243 Account Management System (AMS) degraded
We are investigating a new issue: Technical teams are currently investigating a new issue which is causing degradation in our Account Management System (AMS). Please note this is not impacting transactional processing. What does this mean - Transactional data from 07:00 (UTC) may not be available within AMS . The reports generated within AMS may not be accurate post 07:00 (UTC). Guidance and next steps: Our technical teams have identified the cause and are working to restore the service. We apologise for any inconvenience this may have caused. Kind regards, Service Management
Minor · 7 months ago · lasted about 4 hours
INC - 1247 Settlement disruption
Why we're contacting you We have been notified of an issue effecting settlement payment (money due to you). Merchant payments may be delayed. What is being done: We have identified the issue with a scheduled job, our technical team are working hard to fix this as soon as possible. We will continue to monitor the situation and will update you. Kind regards, Service Management
Minor · 8 months ago · lasted 27 minutes
INC-2033 MasterCard 3DS (Secure Code)
What is happening? MasterCard technical teams are currently investigating a new issue with 3DS (secure code) transactions which are intermittently failing. Why did this happen? Mastercard are actively investigating the situation and we will update you via the status page. We apologise for any inconvenience this may cause. Kind regards, Service Management
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